Services

Turn Customer Success Into Sales Assets

APOLOGIES: I am fully booked. If you would like to join the waitlist and be the first to know when I’m accepting new clients, send me an email at christine@christinelellis.com with the subject “WAITLIST”.

 

If you’re a B2B software company with an established product, your customers have stories that can shorten sales cycles, build trust, and help prospects say yes faster.

The challenge is finding the right customers, conducting the interviews, managing approvals, and turning those conversations into compelling content that supports your sales and marketing goals.

That’s where I come in. I’ll help you uncover your most valuable customer stories and transform them into assets your team can use again and again. There are three simple ways we can work together:

 

End-to-End Customer Story Development

For high-priced products with a long sales cycle, case studies are the best way to close deals and convert opportunities faster. I’ll help you create a compelling case study end-to-end, from story development and customer interviews to content creation, approvals, and final design.

You’ll receive:

This service costs $4995.


Quarterly Customer Story Pipeline 

Instead of scrambling to find a customer every time marketing or sales needs a case study, we’ll build a repeatable process for identifying, prioritizing, and developing customer stories throughout the year.

Each quarter, we’ll review your business goals, identify the customer story that best supports those goals, and create a new customer success story your team can immediately put to work.

Includes:

This service costs $7,495/quarter (12 month minimum). 

 

Customer Intelligence Report

Your customers are constantly telling you why they bought, what they value, and how your product has impacted their business. Unfortunately, those insights are often scattered across sales calls, customer success conversations, support tickets, and case study interviews.

I’ll conduct a series of customer interviews and transform those conversations into a strategic report your team can use to strengthen messaging, content, product development, positioning, and sales conversations.

Depending on your specific goals, your report may include:

Ideal for companies preparing for a repositioning effort, website refresh, messaging update, product launch, or growth initiative.

Starting at $12,000. Contact me for custom pricing. 

 

Not ready to invest?

Download my free Customer Story Outreach Kit, including the exact email I send to get busy customers to agree to interviews.